How to Access/Request this Service
R25 is a system that enables management of class and event scheduling campus-wide. A webviewer is available for persons who need access to check availability, but do not manage those resources. Administrative use for R25 must be requested and approved by the Office of Institutional Research and Planning. Please contact this office for any questions relating to Resource 25.
Service Description
Our implementation of Resource25 at Western opens up a suite of tools for use in academic and events scheduling. Resource25, or R25 as you will hear it called, is "a true campus-wide, multi-user course and event management system which includes robust reporting capabilities and a powerful web component."
Calendars can be created for use on WCU websites, based on kinds of events (lectures, arts, athletics, etc.) and other criteria (audience, sponsoring group, etc.).
Requirements/Limitations
To add or edit calendar entries, R25 software and an account.
Eligibility
Authorized faculty and staff can make entries into the calendar. Anyone can view it.
Service Availability
Available 24 hours a day, 7 days a week, with the exception of scheduled maintenance.
IT’s Role
Keep the server running, maintain the db, allow access for the vendor.
Support
Contact the IT Help Desk
Monday-Friday, 8 a.m.-5 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
E-mail: ithelp@wcu.edu
Log in: Online Help Desk/IT Self-Service <http://ithelp.wcu.edu/>
Faculty and Staff
username – wcu\WCU account username
password – WCU account password
Students
username – wcu\Catamount account username
password – your PIN or password
Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students
We’re open the same hours as Hunter Library
For More Information
Resource25 and X25 (from OIPE)
Courses and R25 (from Registrar’s Office)
Charge for this Service
No charge