How to Access/Request this Service
Banner Administrative Accounts (INB) must be authorized by the department (where the individual is employed) and approved by the data steward of the functional area (to which access is requested).
Contact the following areas for accounts, access, support:
Student Services – Registrar's Office
Finance – Controller's Office
Alumni and Development – Advancement
Payroll
Service Description
Banner Digital Campus, provided by SunGard Higher Education, is WCU’s enterprise resource planning (ERP) solution, running on the Oracle RDBMS. An ERP is a comprehensive, integrated computer information system used to manage the university's administrative services, consolidating all business operations into a uniform and enterprise wide system environment.
Banner operates in these areas: Finance, Student Services, Alumni and Development, Human Resources, Payroll, and Financial Aid.
Requirements/Limitations
On-campus
Eligibility
Administrative staff, department heads, and selected faculty.
Service Availability
Available 24 hours a day, 7 days a week, with the exception of scheduled maintenance.
IT’s Role
Make sure Banner ERP is available.
Support
Contact the following areas for accounts, access, support:
- Student Services – Registrar's Office
- Finance – Controller's Office
- Alumni and Development – Advancement
- Human Resources
- Payroll
- Financial Aid
For Login Questions/Issues:
Contact the IT Help Desk
Monday-Friday, 8 a.m.-5 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
E-mail: ithelp@wcu.edu
Log in: Online Help Desk/IT Self-Service <http://ithelp.wcu.edu/>
Faculty and Staff
username – wcu\WCU account username
password – WCU account password
Students
username – wcu\Catamount account username
password – your PIN or password
Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students
We’re open the same hours as Hunter Library
Charge for this Service
No charge