How to Access/Request this Service

Faculty/Staff: part of hiring process

Students: activated and deactivated depending on enrollment

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WCU Account / Catamount Account

Service Description

Accounts which provide access with a username and password to log in to university computing resources (computers, email, wireless network, printers, storage space, web space, Blackboard, access to various other area as needed).

Based on Active Directory.

WCU Accounts are for faculty and staff (with a few exceptions for teaching/lab assistants).

Catamount Accounts are for students.


Must be currently employed Faculty/Staff.  Students must be currently enrolled to get a new account.


Faculty, staff, students

Service Availability

Available 24 hours a day, 7 days a week, with the exception of scheduled maintenance.

IT’s Role

Account management


Contact the IT Help Desk
Monday-Friday, 7:30 a.m. - 6:30 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
Log in: Online Help Desk/IT Self-Service <
Faculty and Staff
username – wcu\WCU account username
password – WCU account password
username – wcu\Catamount account username
password – your PIN or password

Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students
We’re open the same hours as Hunter Library

For More Information

University Policy 95: Data Network Security and Access Control

Changes to Your Outlook/Directory Information

Charge for this Service

No charge


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