How to Access/Request this Service
Faculty/Staff: activated and deactivated as part of hiring process
Students: activated and deactivated depending on enrollment
Service Description
All names for an account which provides access to log in with a username and password/PIN to university computing resources such as submitting time sheets, student rosters, submitting grades, getting grades, registering for courses, paying for tuition, finance, alumni, using MyCat, or other web-based authenticated systems.
Based on Banner.
Previously referred to as WCU ID, Banner ID, 92#, or student ID.
Eligibility
Faculty, staff, students
Service Availability
Available 24 hours a day, 7 days a week, with the exception of scheduled maintenance.
IT’s Role
Create the accounts. Make sure the resource supporting the accounts is available for account authorization.
Support
Contact the IT Help Desk
Monday-Friday, 8 a.m.-5 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
E-mail: ithelp@wcu.edu
Log in: Online Help Desk/IT Self-Service <http://ithelp.wcu.edu/>
Faculty and Staff
username – wcu\WCU account username
password – WCU account password
Students
username – wcu\Catamount account username
password – your PIN or password
Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students
We’re open the same hours as Hunter Library
For More Information
University Policy 95: Data Network Security and Access Control
Changes to Your Outlook/Directory Information
Charge for this Service
No charge