How to Access/Request this Service
To get this service, navigate to the Wiki and Blog server at http://media.wcu.edu/ and select either “Log Into Wiki” or “Log Into Blog”. Then at the top left click on Log in to my page. Use your domain (email) credentials. Once you are logged in, on the right is a box with a button “Create a new Wiki.” Click on this button and follow the steps.
Service Description
Western Carolina University provides both wikis and blogs for faculty, staff and students to use for their campus and/or academic needs.
Requirements/Limitations
Access to the Internet is a must and a modern browser for either Mac or Windows machines is required (Safari 4, Chrome, Firefox 3.6, Internet Explorer 8 or later versions).
Eligibility
Faculty, staff, students
Service Availability
This service is available 24 hours a day, 7 days a week except for University maintenance times.
IT’s Role
The Technology Commons supports students in using these tools. All other support is offered through the Coulter Faculty Commons.
Support
Contact the IT Help Desk
Monday-Friday, 8 a.m.-5 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
E-mail: ithelp@wcu.edu
Log in: Online Help Desk/IT Self-Service <http://ithelp.wcu.edu/>
Faculty and Staff
username – wcu\WCU account username
password – WCU account password
Students
username – wcu\Catamount account username
password – your PIN or password
Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students
We’re open the same hours as Hunter Library
For More Information
Using Wikis (step sheet)
Using Wikis (video)
Using Blogs (video)
Charge for this Service
No charge









