How to Access/Request this Service
To request a course shell for WCU on iTunes U, fill out the class request form at http://itunes.wcu.edu. To access a protected course on WCU on iTunes U, use the class login form at http://itunes.wcu.edu to authenticate with the service. Tutorials for the WCU on iTunes U service are also available at http://itunes.wcu.edu.
The tools for faculty to create podcasts can be found in the Coulter Faculty Commons. The tools for students to create podcasts can be found in the Technology Commons.
To request access to the WCU streaming server, please contact the Coulter Faculty Commons.
Service Description
Western Carolina University has the ability to create podcasts and post them using the WCU on iTunes U service for class and/or public consumption. WCU also has a streaming server where videos of other types can be posted for student consumption.
Requirements/Limitations
To access content within WCU on iTunes U you will need the iTunes music software installed on your computer. You can also access the system via iPhone/iPod Touch/iPad devices using the iTunes application.
Content creation tools are generally Mac based but a podcast can be created in Windows then converted to a MPEG compatible format to be used in iTunes U. The best resources for this tool reside in the Faculty Sandbox in the Coulter Faculty Commons in Hunter Library.
Access to the WCU streaming server is limited to faculty and their students.
Eligibility
Faculty, staff and students all may have access to iTunes and the associated tools to create podcasts.
Faculty and students may access the WCU streaming server upon request.
Service Availability
WCU on iTunes U is available 24 hours by 7 days a week. The creation of the associated accounts may take a few business days.
The WCU streaming server is available 24 hours a day, 7 days a week except for scheduled maintenance.
IT’s Role
IT assists in maintaining the streaming server.
Support
Contact the IT Help Desk
Monday-Friday, 8 a.m.-5 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
E-mail: ithelp@wcu.edu
Log in: Online Help Desk/IT Self-Service <http://ithelp.wcu.edu/>
Faculty and Staff
username – wcu\WCU account username
password – WCU account password
Students
username – wcu\Catamount account username
password – your PIN or password
Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students
We’re open the same hours as Hunter Library
For More Information
Charge for this Service
No charge