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The WCU Division of Information Technology (DoIT) provides resources and support to you, WCU students, faculty, staff, families and guests.

Frequently Asked Questions

More Info About...

Additional Support

By Phone The IT Help Desk can be reached by phone locally at 227-7487 or toll free at 866-928-7487.

Hours of Operation
Monday-Friday, 8 a.m.-5 p.m.
Closed weekends and holidays


In Person WCU students, faculty and staff may visit the Technology Commons, located on the ground floor of Hunter Library, to receive assistance and support in person. Learn more about the Technology Commons.

Hours of Operation:
We’re open the same hours as Hunter Library


Online

E-mail: ithelp@wcu.edu

Online Help Desk/Self-Service Log-In: http://ithelp.wcu.edu/

Faculty and Staff
username – wcu\WCU account username
password – WCU account password

Students
username – wcu\Catamount account username
password – your PIN or password

 

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