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Western to form web accessibility task force to ensure access to information and services

The World Wide Web has become a major source of information for the faculty, staff and students at Western Carolina University. Western is working to provide reasonable accommodations to ensure that students with disabilities may access this Web-based source of information.

The university recently adopted a Web Accessibility Policy which establishes stand ards for Web-based information and services. To both promote and support these efforts Western’s Information Technology Division, as part of its Start-IT 04 plan, is forming an Accessibility Task force.

The recently adopted Web Accessibility Policy, which is available at http://www.wcu.edu/chancellor/index/universitypolicy/policy86.htm, re-enforces Western’s commitment to providing equal access to Web-based information in its programs and services in accordance with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act.

All official university Web pages associated with university administration, services, courses of instruction, programs, and activities must conform to the Web accessibility standards and requirements. But, according to Director of Web Management Bob Orr, Web design best practices suggest that Web pages should be designed to be usable by all people.

“Publishing Web content and developing Web-based services can be a lot of work,” said Orr. “Why would we want to put something on a Web page that keeps people from fully using what we have created, especially considering that meeting accessibility requirements isn’t necessarily difficult?”

Orr suggests that good Web design should accommodate different browsers or screen readers or those who can’t use a mouse or detect color. Orr shared that creating accessible Web content may be as simple as: using sans-serif fonts, such as Verdana and Arial that are easier to read on a computer; ensuring that a all information that is conveyed with color is also available without color; or providing alternative content for users with browsers that don't support advanced functionality.

In an effort to support those who develop or maintain university Web pages, the Information Technology Division is forming an Accessibility Task Force this fall to suggest best practices for creating accessible Web content.

According to Western’s Chief Information Officer Tom Franke, the task force will explore and recommend best practices for sharing information on accessibility and its importance. “I am forming the task force to offer recommendations to Information Technology on training and support solutions for those engaged in creating Web pages,” said Franke. “The task force also will recommend helpful tools to assist in developing accessible content while ensuring compliance.”

The Office of Web Management will be leading this accessibility effort. For more information, contact Bob Orr in the Office of Web Management at orr@email.wcu.edu or call 227-7327.

 
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