Information Technology at Western Carolina University
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Read about WCU's Web site redesign project
 
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Login to mycat.wcu.edu
 
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Update on WCU's laptop rental program

There has been a  lot of discussion about WCU's plans to offer a laptop rental program to students, possibly as early as fall 2008. Because of the complexity in setting up this kind of a unique program, we now anticipate an initial offering for campus students for spring 2009.
read more about the program

 

IT and Client Services launch new ticketing system

IT and Client Services are happy to announce Cherwell Service Desk, our new Helpdesk ticketing system. Cherwell is replacing the Remedy system, which we have used for the past several years.
read more about Cherwell Service Desk

 

New Web client for Exchange Mail offers premium, light options

Outlook Web Access (OWA) is the new Web client for Exchange Mail 2007. We have put together a shortlist of some of the key differences in Web client options (premium or light) depending upon your login selection and browser capabilities.
Visit the OWA information page
 

IT to support Mac OS 10.5 (Leopard) and Windows Vista

Effective March 31, 2008 the Division of Information Technology will begin supporting Mac OS 10.5 (Leopard) and on June 1, 2008 will begin supporting Windows Vista.
For more information, visit Windows Vista and Mac OS 10.5 (Leopard).
 

New! Hardware and software support standards and policies

Read IT's PC Hardware Support Standards and IT-Supported Desktop Software Policy (2007).
learn more about IT Policies and Standards
 

MS software available to students through Campus Agreement

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Thanks to a Microsoft Campus Agreement, Western Carolina University students can now get a license to use MS Office Professional (Mac or Windows) and update their MS Windows operating system.
read more about the agreement, software access
 

Connect your laptop, wireless device to WCU's Wireless Network

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Connect your laptop or wireless device to the Internet without being tied to a desk or network cable! The WCU Wireless Network is free to WCU faculty, staff or students who register for access.
register your laptop, wireless device
 
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