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Western Carolina University
Residential Living
Cullowhee, NC 28723
Phone: (828) 227-7303
FAX: (828) 227-7304
Contact: west@email.wcu.edu

 

Round corner graphicPhone Instructions (Text-Only Version)

Voice Mail Instructions

Local Calling:
  • All 227 numbers (the University’s exchange), dial last 4 digits.
  • Cullowhee (9+293), Cashiers (9+743), Sylva (9+586 or 631) dial all 7 digits.
Operator Assisted Calls (Calling Card, Collect, Bill to another number)
  • (Domestic): Dial 9+0+area code+7 digit number, then listen for further instructions.
  • (International): Dial 9+0+country code+city code+local number, then listen for further instructions.
Equal Access to other Long Distance Carriers:
  • Dial 9 + specific access code for the carrier (10 +3 digit code); or call the carrier’s toll free number. Follow carrier instructions to make calls.

Off Campus Operators:
  • Local Telephone Company: Dial 9+0
Telephone Service Repair
     If you have a problem with telephone service, please report the specific problem to Residential Living by phone, online, or by filling out a Maintenance Request Card. When filling out the Maintenance Request, please be as specific and detailed as possible and include your telephone number. Place the card in the maintenance request box conveniently located in the lobby of your residence hall. Please do not call the telephone company with repair requests. If you call the telephone company and request service, you will be responsible for paying the service fee, which could be as much as $150. Contact Residential Living First!

Telephone Service Reports:

  • Department of Residential Living: 227-7303
  • Telecommunications Office: 227-7003 (regarding dial tone, campus or local service)
Telephone Harassment
     Making threatening, obscene or nuisance calls is a violation of state law. If found in violation, a resident will be placed on residence hall probation in addition to an educational/community service sanction. If you receive harassing phone calls, follow these suggestions:
  • Hang up.
  • Give no information. Do not talk to the caller.
  • Log date, time, nature of call and anything that is heard.
  • If calls persist, talk with your Resident Director or Area Coordinator.

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