General Qualifications:
- Full-time student (12 credit hours of more) carrying a cumulative GPA
of 2.0 or better at all times.
- Abide by the University's policies and
regulations.
- Display customer service when dealing with complaints and/or
problems from customers(student/parents).
- Communicate significant issues
with Residential Living Directors.
- Perform daily duties that consist of: handling
and logging-in packages of various sizes, sorting and forwarding mail, handling
complaints or problems brought to your attention, answering phone calls about
packages or mail-related issues, and assist the Mail Room Supervisor as needed.
- Work
in the Residential Living Mail Room at your specified hours on Monday through Friday (must
be willing to rearrange class schedule to fit work schedule of a maximum of 20
hours per week).
- Remain on campus throughout the last day of exams prior
to any holidays or breaks.
- Return early to campus after holidays or breaks
for training or mail room preparation.
|
Applicant
Information: |
| Full Name_____________________________________________________________ |
| Social Security Number___________________________________________________ |
Campus Address
_________________________________
_________________________________ | Home
Address
_________________________________
_________________________________ |
| Campus Phone_____________________ | Home Phone_______________________ |
| Culmulative GPA_______ | Full-time Student: Yes___ No___ |
| Credit hours for upcoming semester_____ | Expected Graduation Date__________ |
General Questions: |
- Do you anticipate participation in any of the following activites in
the near future? If so, when? (Student Teaching, Internship, Practium, Co-op placement,
or other major commitments).
- List your skill
and abilities that would be an asset to you in this position.
- How would you respond to continous mailbox vandalism?
- How would you handle a phone call regarding hardware problems with a resident's
mailbox (time of call is 7:00 PM)?
- How would
you handle a complaint about a Residence Hall Mail Clerk?
|
Current and Past Work Experiences: |
| Job Title | Company | Dates | Supervisor | Phone
# | |
| _____________________________________________________________________
_____________________________________________________________________ _____________________________________________________________________
If more space is needed please us seperate back of the
page |
Contract: |
| The following statements are intented to cover primary guidelines
of employment of the Residence Hall Mail Clerk. Please read and initital each
statement to indicate your understanding. |
| ________ | - Mail
Room Assistants will be expected to remain registered as full-time students at
WCU in good academic standing with at least 2.0 cumulative GPA or better at all
times.
| | ________ | - Mail
Room Assistants will be expected to follow strict federal guidelins regarding
mail operations, along with University policies and regulations.
|
| ________ | - Mail Room
Assistants will be expected to prepare the mail room for operation prior to the
first day of classes (expected to return early after summer and academic semester
breaks).
| | ________ | - Mail
Room Assistants will be committed to fixing and communicating significant issues
with the Residential Living Directors within a day's notice (24 hours to satisfy student).
For an example, irate parents, Mail Room Maintenance problems.
|
| ________ | - Mail Room
Assistants will occasionally, assist Residence Hall Mail Clerks eith faulty boxes
or combination problems.
| |
| I
have read and understood the responsibilitites and requirements of the Residence
Hall Mail Clerk position. |
_____________________________________________________________________
|
| Signature of Applicant | Date |
For Office use ONLY: |
| Date Received_____________________________ | Received by______________________________ |
| Interview Date ________________________ | |