For computer information services and assistance, please refer to WCU's Help Desk by calling toll-free 1-866-928-7487 or emailing itshelp@email.wcu.edu.
Computer Labs
The Asheville Graduate Center and WCU provide a computer laboratory in Karpen Hall 036. The laboratory equipment includes 20 Dell Optiplex 745s w/17" monitors. They are linked to the Internet, with access to resources located on the main campus in Cullowhee. This lab is open Monday-Friday from 7:30 AM - 10 PM. Your UNCA One Card provides access to this lab as well as fourteen other computer labs on the UNCA campus. A list of the labs, equipment, and hours is available on the UNCA website at http://www.unca.edu/compcenter/labs/profiles/index.asp. NH 008 is an open lab and staffed by lab assistants. Hours include 8 AM - 11PM, Monday-Thursday, 8 AM - 5 PM on Friday, and 12 NOON - 8 PM on Saturday and Sunday. Students planning to save work on a PC must bring a CD or flash drive. The computers are equipped with the Deep Freeze program that deletes new programs and files saved when the computers are re-booted. To obtain access to the computers, students will need to type their 92 numbers when asked for a "Username." Karpen Hall is not a wireless building.