STUDENT AFFAIRS VISION STATEMENT
The Division of Student Affairs will be an integral partner in assuring a premiere student-centered and inclusive learning community at Western Carolina University. Such a community will offer diverse and dynamic opportunities for student learning which are designed to create educated, ethically and morally responsible, fully-functioning leaders who contribute to the global society.
STUDENT AFFAIRS MISSION STATEMENT
In support of the mission of the university, the Division of Student Affairs is committed to the personal, social, and intellectual development of students as they live and learn within a diverse community. Programs, services, outreach activities, and facilities enhance the ability of current and prospective students to apply learning outcomes as they develop independent thought, take advantage of community involvement, and understand global responsibility.
The Student Affairs Vision and Mission Statements are advanced through endorsement of the central values of Student Learning, Personal and Social Development, and Community Enhancement and Service. These concepts are in turn supported by the values of student, holistic learning, active learning, creativity, standards and recognition, and assessment; integrity, accountability, empowerment, collaboration, caring, and wellness; and inclusiveness, diversity, civility, and stewardship, as defined below.
Student Learning
Student: We promote serving youth and adults of all ages through our programs and activities.
Holistic Learning: We promote experiences, knowledge, and values; cognitive, affective, behavioral, and spiritual learning; and visual, auditory, and kinesthetic learning processes.
Active Learning: We promote experiential learning through learning outcome application, service activities, and utilization of local and global resources.
Creativity: We promote flexibility, diverse opportunities, and freedom of expression.
Standards and Recognition: We promote high expectations, ethical and moral standards, and positive reinforcement and recognition.
Assessment: We promote evaluations and feedback to enhance future learning experiences.
Personal and Social Development
Integrity: We promote self knowledge and understanding and independent thinking to enhance authenticity and honesty in our self expression and relationship interactions.
Accountability: We promote personal responsibility for our individual and social behaviors and choices.
Empowerment: We promote personal power, leadership, advocacy and social equity among all persons and groups.
Collaboration: We promote cooperation, communication, teamwork, and partnerships, among representative persons and groups working on, or affected by, similar issues.
Caring: We promote respect, support, trust, and compassion for others.
Wellness: We promote physical, emotional, social, intellectual, and spiritual well being.
Community Enhancement and Service
Inclusiveness: We promote a common purpose and shared goals and acceptance of all persons, groups, and ideas.
Diversity: We promote the exploration and celebration of differences and uniqueness in persons and groups.
Civility: We promote safety and security for all individuals and the community and promote equity and fairness in resolving conflicts and differences.
Stewardship: We promote helping others and taking responsibility for the welfare of individuals groups, and the environment in the local and global community.
Western Carolina University
Division of Student Affairs Staff Guide
The Division of Student Affairs encourages collaborative efforts with other University divisions, departments and individual faculty and staff. Please feel free to contact any of the following Student Affairs staff members with questions, ideas or special requests.
Student Affairs Office (828) 227-7234 East Wing, Scott Hall
VICE CHANCELLOR FOR STUDENT AFFAIRS SAM MILLER 227-7147 SAMMILLER@EMAIL.WCU.EDU
Senior Administrator for the Student Affairs Division
Special Interests: Social Change Model of Leadership Development; Developing goals and objectives; Diversity; Academic - Student Affairs Connections, Careers in Student Affairs
ASSISTANT VICE CHANCELLOR FOR STUDENT AFFAIRS JANE ADAMS-DUNFORD 227-7234 JDUNFORD@EMAIL.WCU.EDU
Serves as part of the senior leadership team within the Student Affairs Division
Serves as senior administrator for division in absence of Vice Chancellor and Associate Vice Chancellor
Provides overall budget oversight for all assigned areas
Supervises Directors of: Multicultural Affairs; Enrollment Support; Service Learning; Womens Center; Talent Search; Upward Bound Math and Science; Kneedler
Child Development Center Disability Services and University Center
Collaborates with Academic Affairs on programs and services
Serves as chair of divisions Strategic Planning Committee
Serves on a variety of division and institutional committees
Teaches undergraduate and graduate courses as assigned
Special Interests: Service Learning, Community Outreach, Diversity, Leadership, Assessment, Community Outreach and Womens Issues
Executive Assistant Donna Welch 227-7234 dwelch@email.wcu.edu
Assists the Vice Chancellor for Student Affairs in implementing and coordinating all services and programs within the office of Student Affairs
Assists all administrative positions in the Student Affairs Office
Assists the Vice Chancellor with of the Masters Program in College Student Personnel
Maintains the Division Website
In charge of all Budget matters
Handles travel arrangements
Administrative Support Associate VACANT 227-7234
Assists all administrative positions in the Student Affairs Office
Assists all staff members in the Student Affairs Office with planning annual programs
Assists the Executive Assistant with budgetary and travel responsibilities
Maintains office equipment
Arranges meetings for various staff members
Composes flyers, brochures, letters, invitations, and responses for events
Administrative Support Associate Mary-Lynn Starkey 227-7234 starkey@email.wcu.edu
Assists all administrative positions in the Student Affairs Office
Assists all staff members in the Student Affairs Office with planning annual programs
Assists the Executive Assistant with budgetary and travel responsibilities
Maintains office equipment
Arranges meetings for various staff members
Composes flyers, brochures, letters, invitations, and responses for events
Child Development Center 293-1530 Outreach Center
The center offers child-care services for students, faculty, and staff of Western. Four classrooms serve 62 children, ages one through five. The center also welcomes faculty to develop service learning opportunities for classes as well as individual students who wish to volunteer to spend time with the children.
Director, Kneedler Child Development Center Susan Huss 293-1530 shuss@email.wcu.edu
Lead Teacher Janice Marshall
Lead Teacher - Linda Masters
Lead Teacher - Angie Roberson
Lead Teacher Sarah Santaloci
Assistant Teacher Mindy Mudge
Assistant Teacher Melissa Frady
Assistant Teacher - Marie McCollum
Counseling and Psychological Services Center 227-7469 Bird Building
The Counseling and Psychological Services Center offers free consultation and counseling to full-time and most part-time students regarding personal concerns or difficulties they may be facing. The center also offers group counseling, crisis management, assessment and referral. The staff conducts outreach
programs on various topics for students and community groups.
DIRECTOR/PSYCHOLOGIST JOHN RITCHIE 227-7469 RITCHIE@EMAIL.WCU.EDU
Strategic Plans and Action Plans
Annual Reports and Budget
Policies and procedures
Supervision of staff and interns
Counselor- individual, groups, emergencies, clinical consultations
Outreach presentations, programs, committees, consultations
Special Interests: mens issues, couples counseling, conflict management, suicide/crisis interventions
ASSISTANT DIRECTOR/PSYCHOLOGIST MICHELLE COOPER 227-7469 MCOOPER@EMAIL.WCU.EDU
Coordinator of Clinical Services and Emergency Services
Counselor- individual, groups, emergencies, clinical consultations
Outreach presentations, programs, committees, consultations
Clinical supervision of staff and interns
Special Interests: abuse/trauma recovery, biofeedback, stress management, sexual identity and
gender expression, relationship issues
STAFF PSYCHOLOGIST JUNE WYTOCK 227-7469 WYTOCK@EMAIL.WCU.EDU
Counselor- individual, groups, emergencies, clinical consultations
Outreach presentations, programs, committees, consultations
Coordinator of Groups Program
Coordinator of In-services
Supervision of interns
Chair of Eating Disorders Treatment Team
Special Interests: Eating disorders, body image, sexual abuse survivors, stress management
COUNSELOR ARIKA SHAFER 227-7469 ASHAFER@EMAIL.WCU.EDU
Counselor- individual, groups, emergencies, clinical consultations
Outreach presentations, programs, committees, consultations
Co-Advisor of CLAW Peer Educators
Supervision of interns
Chair of Emotional Mental Health Subcommittee
Special Interests: Stress management, trauma recovery, substance abuse, women's issues, spirituality
TRAINING COORDINATOR MICHAEL L. MCINTOSH 227-7469 MMCINTOSH@EMAIL.WCU.EDU
Counselor- individual, groups, emergencies, clinical consultations
Outreach presentations, programs, committees, consultations
Coordinator of Training Programs
Supervision of interns
Special Interests: Diversity issues, brief therapeutic approaches, life transitions, crisis
interventions, stress management
SPARC ORGANIZER / ALCOHOL COORDINATOR RICK S. MCCLENDON 227-7469 RMCCLENDON@EMAIL.WCU.EDU
· Co-Chair of the Alcohol and Drug Education Task Force
Coordinator of Campus/Community Coalition
Liaison between campus and community constituents regarding alcohol initiatives
Development and implementation of environmental strategies
· Facilitate Think Outside the Bottle Alcohol Education Program and Student Advocacy Group
· Provide individual mentoring or intervention sessions
OFFICE MANAGER, COUNSELING CENTER LISA CARTER 227-7469 LCARTER@EMAIL.WCU.EDU
Manager of office operations- office procedures, student triage, receptionist and phone contacts,
data entry, records, counselor schedules, correspondence, and case management
Supervision of student workers
Fitness Center 227-7069 Reid
The Fitness Center provides an opportunity for students, faculty, and staff to actively pursue lifetime fitness and wellness. The center offers strength training circuit and free-weight areas and an assortment of cardiovascular equipment.
DIRECTOR OF FITNESS CENTER KELLIE ANGELO MONTEITH 227 -2208 MONTEITH@WCU.EDU
Has ultimate responsibility for the Fitness Center programs, services and overall operation
Vision, strategic planning and program assessment
Oversees Fitness Center budget
Student staff training
Develops Fitness Center policies and procedures
Oversees scheduling and programming for Fitness Center
Advisor for the Student Chair of the Physical Activity Committee
Serves on Wellness Council and other Campus Committees
Instruct group exercise classes for the Fitness Center
* Co-Advisor WCU Dance Team
ASSISTANT FITNESS DIRECTOR SHAUNA SAGE 227-2429 SAGE@WCU.EDU
Assist in the operation of the university Fitness Center, including programming and services
Oversees policies and procedures
Maintenance of Fitness Center web page
* Student staff training
Maintenance and repair of fitness equipment
Coordinates programming and services for university pools
Serves on Student Affairs Staff Development Committee and other Campus Committees
Instruct group exercise classes for the Fitness Center
* Co-Advisor WCU Dance Team
ADMINISTRATIVE ASSOCIATE FOR FITNESS CENTER/INTRAMURALS PROGRAM SHEILA SCARBROUGH 227-2207 SCARBROUGH@WCU.EDU
Serves as central receptionist for Fitness Center and Intramurals Departments
Manages FC/IM budget records
Supervises office staff and provides clerical support to FC/IM administrators
Processes facility work orders and accounting records
Maintains office equipment and supplies
Intramural Sports 227-7477 Reid Fitness Center
Intramural sports provide positive use of leisure time through a variety of team, individual, dual, and coed sports. Intramural Sports also provides student employment as sport officials, scorekeepers, and office assistants. Sport Clubs are student organizations formed by individuals who are motivated by a common interest in expanding their proficiency and participation in a specific sport or recreational activity. The sport club program is designed to provide opportunities to participate in a variety of competitive, instructional and recreational sports.
DIRECTOR OF INTRAMURAL SPORTS DEBRA SCHWARTZ 227-3553 SCHWARTZ@WCU.EDU
Has ultimate responsibility for the Intramural Sports and Sport Club programs including; outdoor facilities, programs and services and marketing.
Supervises Assistant Intramural Director and Office Assistant
Vision, strategic planning and program assessment
Develops and manages budgets for Intramurals and Sport Clubs
Staff development
Develops and administers Intramural and Sport Club policies and procedures
Co-Chairs Fitness/Intramural Advisory Board, Advises Sport Club Council
ASSISTANT DIRECTOR OF INTRAMURAL SPORTS THOMAS PETERS 227-3551 TPETERS@WCU.EDU
Responsible for training, developing and scheduling Intramural employees
Revises and updates intramural sports rules
Evaluates all student employees
Assists with marketing of Intramural program, coordinates and develops Intramural web site
Schedules all Intramural team sports
Conducts managers meetings for all team sports
Serves as advisor to Intramural Advisory Board
Special Interests: Running, physical fitness, sport officiating
University Health Center 227-7641 Bird Building
The University Health Center provides assessment and treatment of medical concerns. The center is staffed by physicians, physicians assistants, registered nurses, certified medical assistants, a nutritionist, and a laboratory technician. Specialty services offered include a comprehensive Womens Health Assessments, Allergy and Immunization Clinic, nutrition consultations and support groups, extensive wellness resources, and limited pharmacy services. The Wellness Center provides wellness programs, personal consultations, and is a primary advocate of C.L.A.W (Campus Leaders Advocating Wellness).
DIRECTOR Vacant 227-7641
Oversees the University Health Center, and the student-operated Emergency Medical Team. He is also WCUs Privacy Officer, and the campus Pandemic Flu Task Coordinator
Provides leadership, vision, strategic planning and assessment
Responsible for Accreditation Standards Develops and manages administrative budget
Recruitment and hiring of staff and staff development
Develops and administers policies and procedures
Maintains credentialing, and records of staff members
Oversees administration of the student Emergency Medical Team
Chairs Student Advisory Board Background and special interests: Licensed psychologist (Ohio), leadership and mentoring, organizational and executive development,
strategic planning, ethics
PHYSICIAN JEFFREY E. DAVIS, MD (INTERNAL MEDICINE) 227-7641 JDAVIS@EMAIL.WCU.EDU
Senior University Health Center physician
Supervision of Physicians Assistants/Extenders
Laboratory Director
Medical Advisor to the student-operated Emergency Medical Team
Chairman, IRB
Background and special interests: Licensed physician in NC and PA; collegiate health; collegiate sports and rehabilitation medicine.
PHYSICIAN DONALD W. CARRINGER, MD (FAMILY PRACTICE) 227-7641 DCARRINGER@EMAIL.WCU.EDU
WCU physician since 2005
Appalachian State University Student Health Services Staff Physician (2001-2005)
Extensive family practice experience
Background and special interests: American Board of Family Practice Certification; Alpha Omega Alpha Medical Honor Society; Phi Theta Kappa Academic Honor Society; avid walker; interested in hiking, gardening, fishing; mentoring students in reading
Physician Thomas P. Archer, MD (OB/GYN) 227-7640 tarcher@email.wcu.edu
WCU physician since 2006
Private Practice OB/GYN (1988-2001)
USN Medical Corp Specialty OB/GYN - Lt Com. Over 15 years
Background and special interests: Licensed physician in NC, GA, and VA; interests in reading, music, and wood-working.
PHYSICIAN EXTENDER TOM TABOR, PA-C (PART TIME) PA-C (VACANT) 227-7641
Comprehensive medical care provider
Extensive experience in collegiate health
LABORATORY TECHNICIAN Kristyn Messer, MT (ASCP) 227-7641
Maintains laboratory quality control
Orders supplies; accounts for expenditures
NURSING SUPERVISOR LAURA GIBBS, BS, RN 227-7641 GIBBS@EMAIL.WCU.EDU
Supervises the nursing staff and nursing clinical operations; senior leadership member
Oversees nursing orientation, training and development
Develops and implements sound clinical policies and procedures
Oversees deployment of Rapid Assessment Team
Clinical inventory of medical supplies and pharmacy products
Assists with recruiting and hiring of staff
Special interests: wellness and health education, breast cancer awareness, womens health, sexual assault
NURSING STAFF
NORMAN COWAN RN
BARBARA STARNES RN
NANCY MAULDIN RN
MEGAN PASSMORE CMA
BUSINESS MANAGER, KATIE WILLIAMS Lanning 227-7641 KWILLIAMS@EMAIL.WCU.EDU
Serves as a member of the Health Centers Leadership team
Serves as the administrative officer for the business operations in the absence of the director
Supervises Medical Records operations, front desk staff, student workers, housekeeper
Maintains personnel files and office equipment
Accounting and Budget Management, Purchasing/Inventory
IT support for the health center
Provides clerical support for data analysis
Processes facility work orders
OSHA Officer
Special interests: budgeting, information technology, and OSHA
SUPPORT STAFF
JAQUAY WILLIAMS MEDICAL RECORDS ASSISTANT
SHARON ARCHER MEDICAL RECORDS ASSISTANT
Julian Simpson-Administrative Support Specialist (Insurance Coordinator)
FRANKIE BURRELL HOUSEKEEPER
QUALITY IMPROVEMENT AMI WILLIAMS, CMA 227-7641 AMIWILLIAMS@EMAIL.WCU.EDU
Certified Medical Assistant (2003)
Maintains and analyzes data pertaining to chart audits, and other QI initiatives
Assists Director with accreditation guidelines and overall quality management
NUTRITIONIST KAREN WHITE, MS, RD, LDN 227-2088 KAWHITE@EMAIL.WCU.EDU
Campus nutritionist
Employee and student nutritional assessments
Diet planning and weight management
Outreach and programming
Serves on Eating Treatment Disorder Team
Visiting Assistant Professor
Special Interests: Cooking, nutrition, weight management
WELLNESS COORDINATOR Karrie JOSEPH 227-3471
Serves as a member of the Health Centers Leadership team
Responsible for the overall wellness programming and activities
Co-Advisor of C.L.A.W (student peer educators)
Coordinator of Healthy Campus 2010
Chairs the Wellness Committee
Student Judicial Affairs 227-7303 East Wing, Scott Hall
Student Judicial Affairs has responsibility for student rights and responsibilities, which includes the Code of Student Conduct and the administration of the student and organizational discipline process.
DIRECTOR OF STUDENT JUDICIAL AFFAIRS WALTER TURNER 227-7184
WTURNER@EMAIL.WCU.EDU
Maintains student conduct records and comprehensive student conduct database
Coordinates activities with Academic Affairs on academic dishonesty cases, assist with case resolution and maintain academic dishonesty records
Assists faculty with academic integrity, classroom management issues and disciplinary cases
Conduct outreach and program presentations on students rights and responsibilities and related topics
Assists with mediation and other alternative dispute resolution
Oversees the Student Judicial Affairs Faculty Fellow program
Oversees Student Judicial Affairs budget
Serves as advisor for the Student Hearing Board and trains other hearing officers
Strategic planning
Assessment
Serves as department head for Student Affairs
Serves on: Service Learning Advisory Committee, First Year Experience Cabinet, Greek Village Advisory Committee, Greek Life Advisory Committee, Critical Incident Communication Team, Task Force of Sexual Assault and Other Forms of Abusive Behavior, Alcohol and Drug Task Force
Special interests: academic integrity
ASST. DIRECTOR: Holly A. Taylor, htaylor@email.wcu.edu, 227-7184
Maintains student conduct records and comprehensive student conduct database
Coordinates activities with Academic Affairs on academic dishonesty cases, assist with case resolution and maintain academic dishonesty records
Assists faculty with academic integrity, classroom management issues and disciplinary cases
Conduct outreach and program presentations on students rights and responsibilities and related topics
Assists with mediation and other alternative dispute resolution
Oversees the Student Judicial Affairs Faculty Fellow program
Oversees Student Judicial Affairs budget
Serves as advisor for the Student Hearing Board and trains other hearing officers
Strategic planning
Assessment
Serves as department head for Student Affairs
Serves on: Service Learning Advisory Board, First Year Experience Cabinet, Greek Life Advisory Committee, Critical Incident Communication Team, Task Force of Sexual Assault and Other Forms of Abusive Behavior, Alcohol and Drug Task Force, Wellness Council, and Committee on Student Learning
Special interests: academic integrity
University Center 227-7206 AK Hinds University Center
The University Center is the hub of campus activities. It features a food court, coffee shop, meeting rooms, a nightclub, a movie theater, student lounges, student mail center, Womens Center, Multicultural Center, Center for Student Involvement, Catamount Clothing and Gifts, student organization offices and administrative offices. The University Center seeks opportunities to collaborate with University departments and individual faculty and staff members to provide programs and activities that enhance student learning.
DIRECTOR OF UNIVERSITY CENTER JEFF HUGHES 227-3620 HUGHES@EMAIL.WCU.EDU
Has ultimate responsibility for University Center, Student Media Center, Cats Den (Gaming portion) facilities, programs and services
Vision
Strategic planning
Assessment
Develops and manages administrative budgets
Staff development
Develops and administers University Center policies and procedures
Chairs University Center Advisory Board
UNIVERSITY CENTER BUSINESS MANAGER DIANNE HARRIS 227-3619 HARRIS@EMAIL.WCU.EDU
Responsible for University Center budgetary and personnel operations
Supervises office managers
Manages University Center budget records
Manages University Center personnel processes
Supervises UC Office Manager
Assists with University Center events/activities
Supervises student employees
UNIVERSITY CENTER OFFICE MANAGER KIM DAVIS 227-3621 KIMDAVIS@EMAIL.WCU.EDU
Serves as central receptionist for University Center
Processes accounting records
Processes facility work orders
Processes artist contracts
Maintains office equipment and supplies
Provides clerical support to University Center administrators
Assists with University Center events/activities
ASSOCIATE DIRECTOR FOR LEADERSHIP BART ANDRUS 227-3623 BANDRUS@EMAIL.WCU.EDU
Responsible for Leadership, Greek Life, Student Media, and Student Organizations
Supervises Assistant Director for Greek Life, Assistant Director for Student Media and Marketing, and Assistant Director for Leadership
Serves as a member of the Hinds University Center Leadership team
Supervises comprehensive Leadership Program
Supervises administration/advisement of Student Media
Develops and encourages collaborative partnerships with other University departments and colleges.
Develops and manages Student Activities budgets
Develops and implements comprehensive leadership program
Supervises Freshman Leadership Institute, SLI, JLS, and SLF groups.
Advises Student Leaders Advisory Board
Develops and implements leadership training for student organizations and advisors.
Advises Student Government
Develops and supports leadership conferences/retreats
Chairs Western Encourages Leadership Enhancement and Development advisory committee including faculty, staff and students.
Administers Co-curricular transcripts
Charters and administers Omicron Delta Kappa chapter
Coordinates leadership courses for academic credit
Oversees WCU Catamount Connections.
Oversees WCU Campus Ministry.
Oversees / is responsible for WCU Leadership Certificate Program.
Responsible for Leadership Minor Program.
ASSISTANT DIRECTOR FOR GREEK LIFE AND STUDENT ORGANIZATIONS TIM INMAN 227-3635 TAINMAN@EMAIL.WCU.EDU
Oversee Greek Life and Student Organizations
Develops and implement a comprehensive risk management plan that promotes personal accountability
Coordinates the planning and implementation of effective recruitment, intake, and membership education program
Coordinate and monitors the registration of student organizations, the maintenance of student organization records
Create manuals and develop training for student organizations and leaders.
Liaison to Residential Living regarding policies/issues in The Village
Chairs Greek Life Advisory Committee
Develops and administers related policies/procedures
ASSISTANT DIRECTOR FOR STUDENT MEDIA AND MARKETING KATHERINE SMITH 227-2195 SMITHK@EMAIL.WCU.EDU
Administrative advisement of Student Media Organizations
Serves as liaison and provides support to faculty advisors to Student Media Organizations
Coordinates training and leadership development opportunities for student media officers
Serves on Student Media Advisory Board
Edits and publishes Student Handbook
Coordinates University Center Marketing including brochures, weekly emails, special events promotion
Assists with marketing of Student Life programs
CENTER FOR STUDENT INVOLVEMENT OFFICE MANAGER FREDA SILER 227-2393 SILER@EMAIL.WCU.EDU
Serves as receptionist for the Center of Student Involvement
Processes student organization accounting records
Maintains office equipment and supplies
Provides clerical support to Center for Student Involvement administrators
Assists with Center for Student Involvement events/activities
ASSOCIATE DIRECTOR FOR OPERATIONS VACANT
Responsible for maintenance and technical operations of the University Center and Student Media Center
Supervises Assistant Director for Operations and Housekeeping Supervisor
Serves as a member of the Hinds University Center Leadership team
Hires, trains and supervises housekeeping staff
Develops and manages operations budget
Develops and manages deferred maintenance budget
Supervises Assistant Director for Operations
Supervises Housekeeping Supervisor
Advises University Center Advisory Board
Develops and administers policies and procedures related to operations
Co-teach HR145 and HR155
ASSISTANT DIRECTOR FOR OPERATIONS ERIC MARGIOTTA 227-2392 MARGIOTTA@WCU.EDU
Assists with maintenance and technical operations of the University Center and Student Media Center
Supervises Coordinator for Information and Reservation Services and Operations Coordinator
Implements training program for student staffs
Co-teaches for-credit student leadership course
Chairs Student Staff Development Committee
Assist in the development and review of University Center policies and procedures
Overarching responsibility for student Building Managers and Tech Crew
Acts as liaison for reservation, usage, and maintenance of University Center vehicles
INFORMATION AND RESERVATIONS COORDINATOR JILL LINDSAY 227-3624 LINDSAY@EMAIL.WCU.EDU
Reserves all University Center spaces
Develops and implements assessment tools to ensure/improve customer satisfaction
Supervises student Building Managers
Provides information to University Center guests
Collects and distributes University Center information via email/pipeline, etc.
Oversees posting within the University Center
Supervises ticket sales in University Center
HOUSEKEEPING SUPERVISOR LYNN ROBINSON 227-2940 LROBINSON@EMAIL.WCU.EDU
Hires, trains, and supervises housekeeping staff
Oversee daily cleaning operations
HOUSEKEEPERS PHYLLIS FRANKS, SHERITA FIZER, DELONDA ROBERTS, AND CHRISTINE HUBINGER
Provides general day to day custodial duties
Performs facility maintenance/repair duties as assigned
ASSOCIATE DIRECTOR FOR PROGRAMS REBECCA SAUNDERS 227-3622 RSAUNDERS@EMAIL.WCU.EDU
Responsible for LMP, LCE, Illusions and UC Events (i.e. Up All Night)
Supervises Assistant Director for Programs and Assistant Director for Outdoor Programs
Serves as a member of the Hinds University Center Leadership team
Develops and administers policies and procedures related to programs
Trains and develops professional staff, student employees and volunteers
Develops and manages program budgets
Coordinates special events in the University Center
Develops and encourages collaborative partnerships with Multicultural Center and Womens Center and other University departments
Acts as liaison with Faculty/Departments to develop collaborative programs
Co-Chairs Homecoming Committee
Co-Chairs Lectures, Concerts, & Exhibitions Committee
ASSISTANT DIRECTOR FOR PROGRAMS JAMES CONTRATTO 227-3751 CONTRATTO@EMAIL.WCU.EDU
Administration/Advisement of Lectures Concerts and Exhibitions (LCE)
Administration/Advisement of Last Minute Productions (LMP)
Coordinates Up All Night programs
Coordinates Summer Concert Series, Illusions and Cyber Café programs
Coordinates Reel Diversity Film series
Advises Adult Student Learners Organization (ALSO)
ASSISTANT DIRECTOR FOR OUTDOOR PROGRAMS JOSH WHITMORE 227-3466 JWHITMORE@EMAIL.WCU.EDU
Manages Base Camp Cullowhee Center
Develops and implements outdoor programs
Develops and implements Groups Challenge Course
Serves as a liaison to North Carolina Outward Bound Schools (NCOBS)
Develops and administers policies and procedures related to outdoor programs
Trains, develops and supervises student employees
Supervises equipment rental and BCC retail sales
Develops and manages BCC operational budget
Supervises maintenance, replacement of BCC equipment
Supervises Outdoor Recreation Coordinator
OUTDOOR RECREATION COORDINATOR JENNIFER WRIGHT 227-3633 JWRIGHT@EMAIL.WCU.EDU
Assists in the training, development and supervision of student employees
Assists in management creation and execution of outdoor programs
Assists in management of outdoor equipment rental
Assists in the maintenance and replacement of BCC program equipment
ASSISTANT DIRECTOR FOR LEADERSHIP VACANT
Responsible for FLI marketing, application process, living learning group.
Assists in teach sections of the academic based leadership courses.
Assist in development of Western PEAKS.
Assist in general advisement of the WCU We Lead team.
Be one of the educational trainers for leadership for Residence Life staff including both professionals and students.
Multicultural Center 227-7450 3rd Floor University Center
The mission of the Multicultural Center is to provide quality programming that promotes academic, social and personal development for the multicultural student population at Western Carolina University.
DIRECTOR OF THE MULTICULTURAL CENTER TANISHA JENKINS 227-2276 TJENKINS@EMAIL.WCU.EDU
The Multicultural Center serves as a resource, advocate and foundation of support for the WCU community on issues of diversity and multiculturalism. The center provides resources and support to the Safe Zone Program as well as the following student organizations: Project C.A.R.E. (Committed to African American Retention in Education) Peer Mentoring Program, the Organization of Ebony Students, BGLAD, the Inspirational Choir, the Black Theater Ensemble, International Club, the Native American Student Association (Di Ga Li I), Jewish Student Organization, Asian Students Association, and the Hispanic Student Organization (La Voz Latina).
Womens Center 227-7450 3rd Floor University Center
The Western Carolina University Womens Center, located on the third floor of the Hinds University Center, houses student leaders, activists, and others hoping to raise awareness about issues related to womens empowerment and potential. The Womens Center consists of a director, graduate student, and numerous student interns and students assistants as well as a multitude of staff, faculty, and student volunteers that assist with developing Womens Center programs and services. The Womens Center hosts programs on a weekly basis that include a discussion series on womens issues, programs for Womens History Month, the Annual Gender Conference, programs celebrating women in sports, and numerous programs about dating, consent, and sexual assault awareness. The Womens Center is a student-centered, woman-positive environment that hopes to cultivate women as leaders on campus.
DIRECTOR OF THE WOMENS CENTER SARA STOLTENBURG 227-7450 STOLTENBG@EMAIL.WCU.EDU
Opportunities
W.I.S.E. Women Student Organization (Westerns Initiative and Support for the Empowerment of Women)
Real M.E.N. (Real Men Encouraging Non-Violence)
Vision and Voice Newsletter (editing, writing articles, and submitting other creative works is encouraged)
Student Programming Team (assist the Womens Center with brainstorming ideas for future programs and planning and implementing current programs)
Student Greeter (answer phones, assist with office and clerical work, and help with publicity and marketing) Services/Leadership
Leadership Development
Program and Event Planning Experience
Sexual Assault Referral and Advocacy
Information on Eating Disorders, Body Image Issues, and Wellness Related Topics
Books about womens issues available for check-out
Safe, comfortable space for students to relax, meet friends, and/or study
Public computers for student use
Department of Residential Living 227-7303 1st Floor, Scott Hall
The Department of Residential Living develops and maintains a responsible living-learning environment on campus. The department oversees housing assignments; social, recreational, and educational programming; maintenance and repair; and policy development and implementation for all residence halls.
DIRECTOR OF RESIDENTIAL LIVING KEITH L. CORZINE 227-3237 CORZINE@EMAIL.WCU.EDU
Guidance of a comprehensive housing and residence life program in pursuit of institutional, divisional and departmental missions and goals
Short-term and long range strategic planning
Budget management
Human resources management
Facilitate departmental interaction and collaboration with other institutional departments and divisions
ASSOCIATE DIRECTOR FOR RESIDENCE LIFE MISTIE M. BIBBEE 227-2309 BIBBEE@EMAIL.WCU.EDU
Supervision of two Assistant Directors for Residence Life
Provide leadership, resources, and recognition to the department
Coordinate recruitment for Assistant Directors positions and Resident Director positions
Coordinate the training process for professional staff and graduate assistants
Resource for residence hall programming
Co-supervise summer conference activities, as well as all other summer Residential Living activities (summer school, ASP, etc.)
Departmental Action Plan, Annual Report, and long range planning
Counseling and advising of residence hall students
Coordinate staff teaching sections of USI 130 and HR 141 courses (RA Class)
Coordinate Job Review Board for Assistant Resident Directors and Resident Assistants
Represent the department on various university committees and/or initiatives
ASSOCIATE DIRECTOR FOR FACILITIES TIM CHAPMAN 227-3244 CHAPMANT@EMAIL.WCU.EDU
Facilities operations in the residence halls
Supervision of all residence hall housekeeping staff
Assists Director in budget preparation and planning
Manages computer systems operations for facilities, residence halls and central office
Supervise and coordinate maintenance operations for all residence facilities and rental properties
Inspection of facilities, work projects, life safety systems and security related systems
Project planning and implementation
Supervise the Assistant Director for Facilities
Represent the department on various university committees
ASSOCIATE DIRECTOR FOR OPERATIONS BRYANT BARNETT 227-2384 BARNETT@EMAIL.WCU.EDU
Supervision of Conference Services Coordinator, Room Assignments Coordinator, Student Mail Center Supervisor, Financial Transaction Manager and Receptionist
Coordinate production of departmental publications
Maintain smooth operation of the central office
Counsel residents, students and staff concerning various problems and concerns
Assist in the preparation and presentation of staff training for central office student workers and student mail center workers
Coordinate departmental assessment functions
Coordinate early arrivals
Coordinate appeals process for students in regard freshmen wishing to commute and breach of contract
Assist in departmental transition to Banner/RMS and selection and implementation of online room selection process
Serve as liaison with Director of Summer Program and Institute to provide marketing and conference recruitment to enhance the overall summer program in the halls
Represent the department on various university committees
COORDINATOR FOR RESIDENT STUDENT SUCCESS LYNN MATHIS 227-2818 LMATHIS@EMAIL.WCU.EDU
Coordinate efforts targeting improved student retention by monitoring response to Early Alert notifications, ensuring complete, timely documentation of Cat Chats, tracking progress of residential students identified as at-risk through personal contact, counseling, and correspondence, and following up with students who cancel housing contracts due to withdrawal from the university.
Supervise 3-4 Resident Student Success Graduate Assistants
Work with central office staff to incorporate retention and student success initiatives in departmental planning.
Provide direction for co-curricular and residential aspects of learning communities and Freshman Interest Groups by working with faculty and academic staff to create a seamless environment.
Provide leadership to the department regarding freshman-focused programming and topics related to student transition and adjustment.
Provide training for professional and student staff regarding academic integration, factors affecting student success, and promoting an atmosphere of living and learning.
Assess and make recommendations for retention initiatives.
Represent the departments academic initiatives during orientation and open house sessions.
ASSISTANT DIRECTOR FOR FACILITIES VIRGINIA FOWLER 227-3243 VFOWLER@EMAIL.WCU.EDU
Supervise and/or coordinate all maintenance operations for all residential facilities and rental properties.
Supervision of 3 Maintenance Mechanic II positions
Inspection of facilities, work projects, life safety systems and security systems
ASSISTANT DIRECTOR FOR RESIDENCE LIFE VACANT 227-XXXX XXXX@EMAIL.WCU.EDU
Supervision of Resident Directors
Coordinate operation of residence halls
Counseling of residents, students and staff regarding various problems and concerns
Assist with staff recruitment and selection
Assist with the planning and training of professional RD staff and graduate assistants
Resource for residence hall programming
Administer the disciplinary process
Assist in residence hall staff training
Representation on various campus committees
ASSISTANT DIRECTOR FOR RESIDENCE LIFE VACANT 227-XXXX XXXX@EMAIL.WCU.EDU
Supervision of Resident Directors
Coordinate operation of campus residence halls
Counseling of residents, students and staff regarding various problems and concerns
Assist with staff recruitment and selection
Assist with the planning and training of professional RD staff and graduate assistants
Resource for residence hall programming
Administer the disciplinary process
Assist in residence hall staff training
Representation on various campus committees
ASSISTANT TO THE DIRECTOR DEBBIE JARRELL WEST 227-3235 WEST@EMAIL.WCU.EDU
Compose/edit and type all of Director's correspondence
Edit all departmental correspondence and publications
General secretarial support to the Associate Directors
Coordination of all human resources documents
Maintains leave balances for approximately 62 permanent employees
Manage the student employment process/payroll
Purchase, operation, training and maintenance of all office equipment
Coordinate all departmental travel
Coordination and oversee the monthly duty schedule for all residence halls
ROOM ASSIGNMENTS COORDINATOR LISA SURBER 227-3245 SURBER@EMAIL.WCU.EDU
Coordination of Residence Hall Agreements, including roommate matching and the room
assignments process
Coordinate room changes and private room agreements
Coordinate freshmen requests to commute process
Maintain residence hall rosters and occupancy records
Coordinate housing cancellations process
Coordinate requests for special accommodations
Maintain all housing records via SIS/Banner/RMS
Provide direction in the setup of Banner/RMS
Provide information and marketing materials to prospective students
Assist with Orientation, Information Fairs, and Open House
FINANCIAL TRANSACTIONS MANAGER CRISTAN CALDWELL 227-3242 CCALDWELL@EMAIL.WCU.EDU
Coordinate and process departmental purchasing requests
Coordinate financial records and billing
Process student fines for damages and financial sanctions
Manage rental of faculty/staff apartments
RECEPTIONIST LISA WILSON 227-3234 LDWILSON@EMAIL.WCU.EDU
Coordinate front desk operations
Management of WebEvent
Supervision of reception area student workers
Coordinate master key check-in/check-out system
STUDENT MAIL CENTER SUPERVISOR BETHEL MCCARTER 227-3241 BMCCARTER@EMAIL.WCU.EDU
Manage daily operation of Student Mail Center
Sorting and distribution of US Mail to resident students
Accepts delivery of packages from other carriers (i.e., UPS, FedEx, Airborne Express, etc.)
Recruit, train and supervise student mail clerks
Maintain complete and accurate records of suite numbers and keys
MAINTENANCE MECHANIC II BILL METCALF 227-6167 BMETCALF@EMAIL.WCU.EDU
Maintains inventory of supplies and materials
Distributes supplies and materials to the residence halls
Maintains and repairs maintenance/housekeeping equipment
Performs minor maintenance and repair functions
Maintains fixed assets inventory
MAINTENANCE MECHA