Western Carolina University - Information Technology Services

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Information Technology Services

Information on requesting an IT project.

Academics & Instructional Support	Network & Internet
Academic Integrity Resources Blackboard Support eBriefcase Instructional Design iTunes U and Podcasting Scantron Support Second Life (Virtual Reality) Student Feedback Forms Wikis and Blogs	Bandwidth Management Blue Coat Proxy Client Firewall Configuration IP Address Management Load Balancing Network and Internet Access - Wired Network and Internet Access – Wireless Switch Policy Management Wired Port Activation Wireless Access for Guests Virtual Private Network (VPN)
Accounts & Access	Research
WCU 92x Account WCU Account / Catamount Account Password Management Accounts for Guests to Access Administrative Resources	Faculty Presentation Support GIS Support Research Design Support Research Software Support Survey Tool Support
Banner & My Cat	Security
Banner My Cat	Virus and Spyware Monitoring and Removal Physical Computer Security
Email, Calendaring, Collaboration	Servers & Storage
Campus Events Web Calendar (R-25/25 Live) E-mail via Mobile Communication Devices E-mail/Calendar Wimba Meeting	Application and Server Hosting Auxiliary Application Support Data Storage
Hardware & Software	Training
Computer Repair Computer Setup during Student Orientation Copyright Infringement Remediation E-Classrooms and Demo Classrooms Support E-Conference Room Technology Support Equipment Checkout Institutional Computer Purchasing Laptop Cart Support Management of IT Assets New Setup of WCU-owned Computers Open Access Computer Labs PAW Print Reimage of WCU-owned Computers Request to Start a New IT Project Software Access and Support Software Licensing Student and Personal Computer Purchases Surplus of IT Assets Systems and Application Advisory Services / SLAs	Office Hours and/or Walk-in Workshops Online
	Video/Event Support
	Presentation / Conference & Event Support Video Copying and Transferring Services ITV Teleconferencing and Video Conferencing
	Web
	Web Application Support Web Development and Consultation Web Hosting