Electric bills are due and payable when issued and must be paid/received by University Cashier's Office no later than the penalty date, which is at least 25 days from the billing date. A 1% penalty will be added to unpaid bills after the penalty date. Failure to receive a bill does not alter this issue. Bills are rendered monthly between the 20th and 25th. If you do not receive your bill, please contact our office.

Meter reading usually begins the first working day of the month and continues until all meters are read. Bad weather, weekends, holidays, or unusual circumstances can vary the days of service (DOS) for your bill.

Remember, written notice is required by your contract to discontinue electric service.

PAYMENT METHODS

Your electric bill may be paid as follows:

By Phone - You may pay by phone using a credit or debit card. We accept all major credit cards - MasterCard, Visa, American Express, and Discover.

By Mail - Return stub with payment and mail to:

WCU Resale Electric Department
317 HFR Administration Building
Cullowhee NC 28723

In Person - At the University Cashier's Office on the 3rd floor of the HFR Administration Building. If you come up the elevator, turn left and enter the Cashier's Office.