Local telephone service is provided in each residence hall room. Residents are required to bring their own telephone. One telephone jack is located in each residence hall room. Semester room rent includes local telephone service to the University, Cullowhee, Cashiers, and Sylva areas.

How do I make a Long Distance call?

Long Distance service is not provided and in order to make a long distance call from the Residence Halls students must use cell phones, a pre-paid calling card, or a long distance calling plan that you access by dialing a toll-free number.

What if I decide to bring a cell phone to campus?

When selecting a calling plan please make sure that there is coverage for the Jackson county and Cullowhee, NC area. Verizon Wireless currently has the most extensive coverage in this area.

Can I accept Collect calls?

Students are not allowed to accept “Collect” calls in the Residence Halls.

Can callers leave messages for me?

There is a voice mail system in place that provides a voice mailbox for each individual in the room. Instructions for setting up your voice mail box are listed below and will also be available from the Residential Living Office at move-in.

SETTING UP YOUR MAILBOX & SUBMAILBOX

Logging In  (Accessing Your Mailbox or Submailbox):

• Dial 5200 (Meridian Mail access number)
• Dial your extension number when prompted.
• Dial your password when prompted. (Your Password will be 1 + Extension Number the first time you access the Mailbox).
• Follow the prompts to set up the Main Mailbox.

Setting up a Submailbox:

• Log In.
• Press 9 on the main menu to select mailbox setup.
• Press 9 to select other options.
• Press 2 to select submailbox setup.
• Follow the prompts for setting up the submailbox.  You will name the submailbox or its user, and create a first password.
• When you have finished, press the * key to return to mailbox setup.  Press the * key again to return to the main menu.

Recording your Personal Greeting:

• Log In.
• Press 9 on the main menu to select mailbox setup.
• Press 1 to record a greeting.
• Press 4 to start recording your greeting.
• Press # key to stop recording.
• Press 1 to play back the greeting.
• When you are satisfied with your greeting, press 2 or * to keep your greeting and return to mailbox setup.

Recording your Personal Verification (Name):

• Log In.
• Press 9 on the main menu to select mailbox setup.
• Press 3 to record your name.
• Press # key to stop recording.
• Press 2 or * to keep the recorded name and return to mailbox setup.

Changing your password:

• Log In.
• Press 9 on the main menu to select mailbox setup.
• Press 2 to create or change your password.
• Enter your new password using the telephone keypad, then press #.  NOTE:  Your password can be 4 to 16 digits.
• Enter the same password again, then press #.

Listening to Messages:

• Log In.
• Press 1 on the main menu.  To save a message, press 2.  To delete a message, press 3.      

Any other questions?

More information about on-campus phone service and voice mail are available in the Residential Living guides:

Guide to Residential Living (PDF)
Guide to The Village (PDF)

Or by calling the Telecommunications Office at 828-227-7003.