“Without IT Help Desk - I would not have survived earlier years at WCU and sometimes now at WCU!  Thank you each for all your help in my work live here at WCU!  Your help is greatly appreciated.”

“The support I have and continue to receive from the CFC staff is absolutely critical to my success with adapting new technologies in my class - I remain in awe and grateful!”

“I feel that they could be a little bit nicer to the people who come in and instead of acting like the people who come in don’t know anything at all be polite when the client coming in has something to say about the problem.”

“I didn't have direct contact with the analyst to know of his courtesy.  I was pleased with the work. Thanks.”

“I had expected to have this addressed next week. I am very pleased to have had this taken care of in such a quick and efficient manner.”

“Wonderful to get information to fix problem so quickly.”

“Thanks for trying.”

“I am also very good at computers and i believe he did everything he possibly could from WCU's side of the issue. I am very impressed”

“Although we cannot find a fix to my problem the Student Computing guys are fantastic! They are so willing to help and explain things in terms that I understand :)”

“Responded very quickly and took care of the problem.”

“Outstanding service and rapid response!”

“Great customer service!”

“Fantastic service--thanks so much for all your help!!”

“Wonderful!”

“I'm still having some problems with the computer shutting down after I log on.  It did it again yesterday and today.”